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PRIVACY POLICY


OUR PRIVACY POLICY AT A GLANCE

About us? We are SUE TENERIFE 2014 S.L. and we treat your data as Responsible for the Treatment. That means we take care of how we use and protect your personal data.

What do we use your data for? We use the data that you have provided us online or through any other means to answer your questions and suggestions, provide you with services or supply you with the requested products.

Why do we have them? We are entitled to process your data for different reasons. By filling in a form or sending an email in which you ask us a question or suggestion, we have a legitimate interest in serving it.

With whom do we share your data? We will only share the data with those collaborating companies to meet the requests received and provide our services, banks and bodies required by law. In no case do we sell your data to third parties.

What rights do you have? You have the right to access, rectify or delete your personal data. You also have the right to object to our use of data that you have previously authorized us to use, to carry them and not to be the subject of automated individualized decisions.
In the processing of your personal data, we apply the following principles to guarantee the best protection for you:

• Principle of legality, loyalty and transparency: We will always require your consent for the processing of your personal data for one or more specific purposes that we will inform you in advance with absolute transparency.
• Principle of data minimization: We will only request data that is strictly necessary in relation to the purposes for which we require it. The minimum possible.
• Principle of limitation of the conservation period: the data will be kept for no longer than necessary for the purposes of the treatment, depending on the purpose, we will inform you of the corresponding conservation period, in the case of subscriptions, we will periodically review our lists and We will delete those records that are inactive for a considerable time.
• Principle of integrity and confidentiality: Your data will be treated in such a way that adequate security of personal data is guaranteed and confidentiality is guaranteed. You should know that we take all the necessary precautions to prevent unauthorized access or improper use of our users' data by third parties.

In this privacy policy you will find more detailed information about the use we make of the personal data of our clients, suppliers and users, and in general of all the people who maintain contact with us, regardless of the means they have used to communicate (form online, by phone or by e-mail, in person).

We like to be transparent about what we do with your personal data, that you understand the implications of the uses we carry out, or the rights you have in relation to your data. For this reason we keep our Privacy Policy, Legal Notice and Cookies Policy updated, information that you can consult on this same web page.

In case you have any questions or want to obtain more information about the privacy policy, you can continue reading the document.

SUE TENERIFE 2014 S.L., undertakes to comply with current legislation at all times regarding the processing of personal data. By means of the following privacy policy SUE TENERIFE 2014 S.L., in accordance with the requirements set forth in the RGPD and in the LOPDGDD, informs users and the people from whom it treats data of:

Identidad

SUE TENERIFE 2014 S.L.  – CIF: B76627710

Nombre Comercial

Bikronos ®

Marca Registrada (Nº)

M3547226

Dirección

Polígono Industrial Llano del Camello, Avda. 7 Islas Canarias, Las Chafiras – CP. 38639 - Tenerife - España

Teléfono

+34 922 736 772

Web

https://www.bikronos.com

Correo-e

info@bikronos.com





SUE TENERIFE 2014 S.L. informs the user that the data provided by browsing our website, the different data collection forms or by sending emails, will be processed by SUE TENERIFE 2014 S.L. and that said treatment is included in the Register of Treatment Activities managed by SUE TENERIFE 2014 S.L. in accordance with the provisions of the RGPD.

2. WHAT IS YOUR PERSONAL DATA USED FOR?
At SUE TENERIFE 2014 S.L., we process data from both our website users and third parties who maintain relationships with us. In order to make it easier for you to know the treatment we carry out of your data, we have differentiated the purpose for which we use the data, the types of data and the basis of legitimacy depending on the category of people from whom we process data. Next, we classify the people from whom we process data based on the type of relationship they have with SUE TENERIFE 2014 S.L.
2.1. Web users
What data do we collect from our website users?
a) Data of the users who fill in any of the available forms: The personal data that SUE TENERIFE 2014 S.L. requests include:
• Identification data: name and surname, telephone, postal and electronic address
• Data related to the application
b) Data of users who browse our website: Data provided by cookies and by Google Analytics.
For what purposes are we going to process your personal data?
When the user accepts our privacy policy, he authorizes us to use the personal data provided for the following treatments:
• Send you the information and provide the service you request through the various forms available on our website.
• Organize, communicate and celebrate events or similar.
• Send you commercial communications about offers, activities and promotions of SUE TENERIFE 2014 S.L. and the sector that may be of interest to you by conventional or electronic means when you have checked the box that you want to receive information.
How do we obtain your data?
We obtain your data through:
• The form that the web user completes for the purpose that is included in it. The form is subject to the acceptance of this privacy policy through the indicated box.
• We obtain the navigation data from the different cookies that the user accepts when accessing for the first time
What is the legitimacy for the processing of your data?
The express consent of the user (article 6.1.a. RGPD) manifested by filling in the different forms, the marking of the box is what legitimizes the treatment by SUE TENERIFE 2014 S.L. . The user can revoke the consent given at any time, although if the consent is revoked, it does not affect the data processing carried out prior to its revocation.
The legitimate interest to create navigation profiles and detect preferences through the installation of cookies.
The execution of a contract or the adoption of pre-contractual measures when the client makes a request through the different forms that the user has on our website or requests information about the services provided by SUE TENERIFE 2014 S.L. .
2.2. Providers
What data do we collect from our suppliers?
a) Provider identification data: The personal data that SUE TENERIFE 2014 S.L. requests include:
• Identification data: name and surname, telephone, postal and electronic address
• Employment and professional data
• Activities and businesses
How do we obtain your data?
We obtain your data through:
• The signing of the contract that binds us, the acceptance of the budget presented, the receipt of invoices from the supplier and the signing of the contract for the Treatment Manager, if applicable for the service provided.
For what purposes are we going to process your personal data?
Manage the information related to the data of our companies that provide goods and services as well as their representatives.
Maintenance of the contractual relationship with our suppliers.
Management of payments and collections related to the contracts that bind us.
What is the legitimacy for the processing of your data?
In the execution of a pre-contract / contract to send you the information and do the proper management of the service provided, not being possible to carry it out otherwise.
In the legitimate interest for the management of the data related to the representatives of the suppliers of SUE TENERIFE 2014 S.L.
2.3. Customers
What data do we collect from our customers?
a) Data of customers who fill in any of the forms available on our website, as well as in the physical establishment of SUE TENERIFE 2014 S.L.
• Identification data: name and surname, telephone, postal and electronic address
• Data related to the application
b) Data of customers who make a reservation or order in our establishment in person:
• Identifying data: Name and surname, postal and electronic address, telephone number, billing address
c) Data of our clients obtained through our contracts and budgets
How do we obtain your data?
If you are an online customer, we obtain your data through:

Form that the web user fills in to complete the online purchase in our e-commerce. The form is subject to the acceptance of this privacy policy through the indicated box.
• We obtain the navigation data from the different cookies that the client accepts when accessing www.bikronos.com for the first time.
If you are a face-to-face customer, we obtain your data through:
• The customer registration form.
• Acceptance of the budget presented.
• Repair form from our workshop.
For what purposes are we going to process your personal data?
• Provide you with information about the offers, products and services related to your purchase.
What is the legitimacy for the processing of your data?
In the execution of a pre-contract / contract to send you the information and do the proper management of the service provided or the product provided, not being possible otherwise.
In the user's consent to send the newsletter and commercial communications of the offers, activities and promotions of SUE TENERIFE 2014 S.L. and the sector that may be of interest to you and the management of our blog. The user can revoke the consent given at any time.
2.4. Job seekers and candidates.
What data do we collect from applicants?
a) Data of the candidates requested in the form 'work with us' by SUE TENERIFE 2014 S.L. :
• Identification data: name and surname, telephone, postal and electronic address
• Academic and employment data
• Data that the candidate himself includes as attached documents
How do we obtain your data?
We obtain your data through:
• The delivery of a curriculum in our facilities.
For what purposes are we going to process your personal data?
The personal data that the candidates provide us are used only for the selection processes that are open or will be carried out in the event that the data provided is for our job bank.
2.5. Social Network Contacts
What data do we collect?
a) Identifying data in the Social Network: SUE TENERIFE 2014 S.L. It will not ask you for information beyond what you have included in your user profile.
For what purposes are we going to process your personal data?
Answer and manage your inquiries, requests or requests.
To interact with you while you are part of our community of followers.
What is the legitimacy for the processing of your data?
In the execution of a pre-contract / contract that links you with the corresponding social network and in accordance with its privacy policies:
Facebook http://www.facebook.com/policy.php?ref=pf
Instagram https://help.instagram.com/155833707900388
Twitter http://twitter.com/privacy
LinkedIn http://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv
Pinterest https://about.pinterest.com/es/privacy-policy
Youtube https://policies.google.com/privacy?hl=es&gl=es
 It also collects information from web users not provided directly by them through cookies. The data collected through cookies and other devices will be used for statistical studies and profile analysis in order to provide a better service through our website, for which the GOOGLE ANALYTICS application will be used, which is a Google tool. to help website owners analyze how their visitors interact with their properties. You can obtain more information about its privacy policy at https://www.google.es/intl/es_ALL/analytics/learn/privacy.html
Google, including all its tools, comply with the EU-US Privacy Shield Framework, in accordance with the provisions of the United States Department of Commerce regarding the collection, use and conservation of personal information from member countries. of the European Union.
 will try at all times to establish adequate mechanisms to obtain the consent of the User for the installation of cookies that require it. When a user accesses our website, a pop-up appears informing them of the existence of cookies and that if they continue browsing our page they give their consent for the installation of cookies. The acceptance of the installation of cookies implies the acceptance of the conservation of the IP address in the records of www.bikronos.com, together with the date of acceptance, for a period of one year, in order to demonstrate the consent given. . You can get more information in our "Cookies Policy".
3. FOR HOW LONG DO WE KEEP YOUR DATA?
3.1. Web users
Those data that are processed based on the consent of the web user will be kept as long as they are relevant for the purpose for which they were collected and the consent is not revoked.
For those data that are treated based on legitimate interest, the conservation time will be the one linked to the one that motivated the

data collection, always ensuring adequate guarantees and respect for the rights and freedoms of the interested parties.
For those data that are processed based on the execution of a contract or the adoption of pre-contractual measures, the conservation period will be that in which the contractual relationship remains in force as well as the subsequent time that by legal obligation must be kept.
The IP address obtained through cookies will have a retention period of one year, in order to demonstrate the user's consent.
Regarding the term of conservation of cookies, you can obtain more information on our website in the section "Cookies Policy"
3.2. Providers
For those data that are treated based on legitimate interest, the conservation time will be the one linked to the one that motivated the data collection, always ensuring adequate guarantees and respect for the rights and freedoms of the interested parties.
Those data that are treated based on a contract, as well as if part of the treatment is legitimized in a legal obligation, the data will be kept for as long as the contractual relationship is in force. The time of conservation of the data once this is finished, or in the case that the treatment is linked to a legal obligation, will be the one that is legally foreseen, and the treatment of the data by the interested party cannot be revoked except in the provisions of blocking of the same as provided by law.
3.3. Customers
Those data that are processed based on the client's consent will be kept as long as they are relevant for the purpose for which they were collected and the consent is not revoked.
For those data that are treated based on legitimate interest, the conservation time will be the one linked to the one that motivated the data collection, always ensuring adequate guarantees and respect for the rights and freedoms of the interested parties.
Those data that are treated based on a contract, as well as if part of the treatment is legitimized in a legal obligation, the data will be kept for as long as the contractual relationship is in force. The time of conservation of the data once this, in the event that the treatment is linked to a legal obligation, will be the one that is foreseen and the treatment of the data by the interested party cannot be revoked except in the provisions of blocking of the the same as legally provided.
3.4. Job applicants and candidates
Those data that are processed based on the consent of the job applicant and candidate will be kept as long as the selection process to which they applied remains open.
3.5. Social Network Contacts
The data processed from the contacts of Social Networks will be kept while the user and SUE TENERIFE 2014 S.L. maintain a link on the social network. As it does not depend directly on SUE TENERIFE 2014 S.L. The treatment of the data we will only be able to consult or cancel your data in a restricted way. We will process your data for as long as the user of the social network links with SUE TENERIFE 2014 S.L. like 'friends', give 'like', 'follow' or similar buttons.
To proceed with the rectification of your data, restriction of the information or of those publications that you share will not be SUE TENERIFE 2014 S.L. the person responsible for making such rectifications, but must be made by the user of the Social Network by configuring his profile in accordance with the privacy policy of the Social Network itself.
Regardless of the legitimacy that protected the data collection, it may be processed for scientific, historical or statistical research purposes, always implementing the appropriate guarantees and respecting the rights and freedoms of the interested parties.
4. ADDITIONAL INFORMATION ON DATA PROCESSING
Only those over 14 years of age can provide data through our website and email. If you are under this age you must have the consent of your parents or legal guardians.
The User guarantees the authenticity and timeliness of all the data that he communicates to SUE TENERIFE 2014 S.L. and declares that you are over 14 years of age, and will be solely responsible for any false or inaccurate statements you make.
The personal data processed by SUE TENERIFE 2014 S.L. they can be mandatory or voluntary. Through the web forms, you will not be asked for data from special categories to guarantee your privacy. In the event that in order to provide a service it is necessary to collect data from special categories, it will be requested in another way. The data that will be requested in the forms are:
a) Identification data: name and surname, telephone, postal and electronic address
b) Data related to the application

Voluntary information is that which the user is not obliged to provide to contact us.
The fields marked with an asterisk (*) or with the word (required) in our forms are

n of mandatory completion, the refusal to supply them will mean the impossibility of providing the service or meeting your request.
In the event that you provide us with third-party data, you declare that you have their consent and you agree to transfer the information that we provide to you in this clause, exempting SUE TENERIFE 2014 S.L. of any type of obligation. However, SUE TENERIFE 2014 S.L. may carry out verifications to verify that the third party has been informed by adopting the diligence measures established in the data protection regulations.
5. TO WHICH RECIPIENTS WILL YOUR DATA BE COMMUNICATED?
No data will be transferred to third parties except legal obligation or in the event that it is necessary to meet your request.
Among the recipients to whom your data may be communicated are:
• Public Administrations and Bodies when required by tax, labor, Social Security or any other applicable regulations. Companies in charge of data processing (providers of fraud detection and prevention, technological services, customer service services, advertising and marketing services, and, in general, third-party providers that are necessary for the provision of the services offered by SUE TENERIFE 2014 SL as providers of courier and transport services, etc ...
International data transfers may also occur at the headquarters of the previous assignments / communications for which SUE TENERIFE 2014 S.L. will use the Standard Contractual Clauses adapted by the European Commission and the EU-US Privacy Shield. as a guarantee for those transfers made to countries that do not have an adequacy decision from the European Commission.
In any case, the third parties with whom certain personal data are shared will have previously accredited the adoption of adequate technical and organizational measures for the correct protection thereof and will be carried out only with third countries when there is a legally binding instrument in accordance with to articles 46 and following of the RGPD. By accepting this privacy policy, it is accepted that an international data transfer may occur in accordance with the indicated guarantees.
In the event that the requirements contemplated in article 46 are not met, the interested party may grant their consent to the international transfer or execute a contract in the interest of the interested party. Otherwise, an authorization must be requested from the Control Authority.
6. WHAT RIGHTS DO YOU HAVE AND HOW CAN YOU EXERCISE THEM?
The user can exercise the following rights before SUE TENERIFE 2014 S.L .:
a) Access your personal data
b) Rectify them when they are inaccurate or incomplete
c) Request the deletion or cancellation of the data when, among other reasons, they are no longer necessary for the purposes for which they were collected.
d) Oppose their treatment
e) Request the limitation of the processing of your data when any of the conditions provided in the regulations are met
f) Request the portability of your data in the cases provided for in the regulations
g) Prevent being the subject of automated decisions
h) Revoke the consents granted
The user, to exercise his rights, must send a letter indicating the right that he wishes to exercise and accompany a document proving his identity and postal or electronic address for notification purposes. This request can be made either by postal mail to: SUE TENERIFE 2014 S.L. Calle Nave 36. Sector Sp2-01. Pol. Ind. De Granadilla De Abona, 38619 - GRANADILLA (Santa Cruz De Tenerife), or at the following email address: info@siempreweb.es.
SUE TENERIFE 2014 S.L. You must answer the request for the exercise of rights within one month from the receipt of the request. This period may be extended for another two months if necessary, taking into account the complexity and number of requests. We will inform you of any extension within one month of receipt of the request indicating the reasons for the delay.
Likewise, the interested parties have the right to complain to the competent Control Authority (Spanish Agency for Data Protection) when they consider that SUE TENERIFE 2014 S.L. has violated the rights that the data protection regulations recognize in www.aepd.es
7. IS MY DATA SECURE?
SUE TENERIFE 2014 S.L. has a current contract with the Hosting company DINAHOSTING S.L. CIF B15805419, for hosting your website. SUE TENERIFE 2014 S.L. guarantees the adoption of the appropriate measures to ensure the confidential treatment of your data, taking into account their reserved nature.
SUE TENERIFE 2014 S.L. undertakes that said data remain secret, treating them with the utmost confidentiality, and declares to have implemented in its information system, the poSecurity policies corresponding to the type of data handled in accordance with the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 regarding the protection of natural persons with regard to data processing personal data and the free circulation of these data (RGPD).
All data provided through our platform is collected using a secure protocol. Our website has an SSL certificate that allows that when a user visits our website and exchanges information with us, an encrypted connection is established.
8. LINKS TO OTHER WEBSITES
If you choose to leave our website through links to other websites not belonging to our entity, SUE TENERIFE 2014 S.L. It will not be responsible for the privacy policies of said websites or the cookies that they may store on the user's computer.

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